What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account>>Billing: page showing empty.

    Asked by Citytreehouse on September 20, 2016 at 03:42 PM

    The Billing link where it is usually located is malfunctioning.

    Page URL:

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    JotForm Support

    Answered by BDAVID on September 20, 2016 at 05:21 PM

    Thanks for reporting this, the billing page is showing blank:

    I have reported this issue to our second level, you will be updated via this thread when this gets fixed.


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    JotForm Support

    Answered by paulsimpson on September 21, 2016 at 06:50 PM


    The problem is now fixed. We are sorry for any inconvenience caused.