Why has my form disappeared from my website?

  • Profile Image
    Alliee
    Asked on April 20, 2012 at 07:02 PM

    Hello,

    Can you please let me know how I can find out if I have gone over the limit for the basic free forms package?  I have created 3 forms and one of them is on my website but it has disappeared and I don't know why.

    Can you please advise?

    Thank you,

    Ali

  • Profile Image
    abajan
    Answered on April 21, 2012 at 12:01 AM

    You have indeed exceeded the limit for your account type. However, I don't think that's the reason the form on your website has vanished. I checked the page at the link's source and I can't find anything connected with JotForm. Have you recently made changes to the page?

  • Profile Image
    Ali
    Answered on April 22, 2012 at 12:24 PM

    Ok, thank you for the response. I have not made any changes to the site but I will check with Dropbox.

    Thank you again!

    Ali