Filled in forms are not coming to my by email.

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    Deanneasta
    Asked on September 21, 2016 at 11:22 AM

    I have just realised that a couple of forms have been filled in and submitted and then not arrived in my email inbox.  What has gone wrong?

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    Kiran
    Answered on September 21, 2016 at 01:31 PM

    I have checked your email address in the bounce list and it is listed there. So, you are not receiving the email notifications. I have now removed it from the bounce list and you should be able to receive the notifications normally.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to help.