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    Available number of selection in Appointment Slots widget does not decrease after submission

    Asked by kkirk on September 21, 2016 at 02:27 PM

    Hi there,

     

    I'm having an issue with the signup forms that my company uses JotForm for. We have students signing up for slots in classes, and I have them formulated like this in the form, the way the widget says I should:

     

    Wednesday, October 5 (Recital Friday, October 14){4}

     

    However, when students sign up for classes it does not deduct a slot from the class. As a result, I now have classes overbooked with too many students. What do I need to do in order for JotForm to automatically remove available slots when students sign up?

     

    Thanks,

    Kayla

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    JotForm Support

    Answered by Welvin on September 21, 2016 at 04:40 PM

    I cannot replicate the issue in Appointment Slots widget. For as long as you did not increase the number, the option should get disabled in the widget after the selection is maxed out. The number should decrease after submission.

    Here's my cloned version of your form: https://form.jotform.com/62646828773975. Feel free to submit the form.

    You are referring to this form http://www.jotformpro.com/form/52605260586961, right? You don't have a submission on this form yet. If you are referring to the other form, let us know its URL so we can check it for you.