What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password reset and messages aren't coming through

    Asked by Kristeen  on September 21, 2016 at 03:47 PM

    I've tried resetting my password several times on different browsers.  Is this the same issue that is causing my messages to not come through?  I haven't received any communication since late April.


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    JotForm Support

    Answered by cihan on September 21, 2016 at 04:45 PM


    Your email address was in the bounce list we had removed it. Can you check your email for password renew.

    Thank you.