What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reached my limits

    Asked by RevistaInfantilLaGuarde on April 21, 2012 at 06:20 AM

    Good morning,

    I am trying to send the forms to my contacts, I'm just overwhelmed when only limits I have sent 3 or 4 forms, what is the problem?. A greeting.

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    JotForm Support

    Answered by jonathan on April 21, 2012 at 06:40 AM

    Hi,

    I just checked your account, and I see no any warning messages limit on it. You only have one(1) submission currently. Can you please try logout of JotForm, clear your browser cache, and login back. Then check again if this issue persist.

    Please inform us if this is not still sorted out. Thanks.

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    Answered by RevistaInfantilLaGuarde on April 26, 2012 at 03:19 AM

    Good morning,

     

    The problem persist. I logout, and I can send only two forms, and then, reached my limits.

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    JotForm Support

    Answered by liyam on April 26, 2012 at 03:27 AM

    Hello,

    May we know the URL of your form or the form ID of the form that you have been receiving the submissions?

    Thanks.

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    Answered by RevistaInfantilLaGuarde on April 26, 2012 at 03:31 AM
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    JotForm Support

    Answered by idarktech on April 26, 2012 at 05:23 AM

    Hi,

    I have reproduced this issue. I'll forward this to our higher team so we can get new information about this. In the meantime, please use your personal email to send your form links.

    We will keep you posted. Thank you so much!

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    JotForm Founder

    Answered by aytekin on April 27, 2012 at 02:26 AM

    We have hourly limits on the number of invitation emails you can send. We had to do this because spammer abused this feature to send spam using our servers. Sorry about that. 

    The limits are higher for Premium/Professional users. So, if you really need this feature, you should probably consider our $9.95 plan.