Questions aren't posting to the forum

  • Kristeen
    Asked on September 21, 2016 at 3:57 PM

    I have tried posting several questions to the forum and none are posting.

     

    My messages aren't coming through to me and none of the password reset emails are coming through.  My user name is kristeenlabrot and the email is kristeen@kristeenlabrotevents.com.

  • Jeanette JotForm Support
    Replied on September 21, 2016 at 5:14 PM

    The emails should be sent to kristeen@kristeenlabrotevents.com, I don't see this address in our bounce list, so please check your spam folder or have someone in your team to whitelist our IP addresses.

    I found the email sent to you, please follow the password reset link:

    -------------------------------------------------------------------------------------------

    Dear kristeenlabrot,

    A password reset request was issued at http://www.jotform.com

    To reset your password visit
    https://www.jotform.com/page.php?p=passwordreset&username=kristeenlabrot&token=0ca1f0ed27162192b383f6b403189cae .

    If you have not requested resetting your password, please ignore this e-mail.

    Thanks for using JotForm,

    JotForm Support
    http://www.jotform.com/