What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Non profit/education discount

    Asked by KIPPdreamprep on September 21, 2016 at 10:46 PM


    I sent in a message about a week ago about the Non Profit/ education discount. We are Charter School in which case both would apply. Please let me know the next steps to apply for this discount as we would like to upgrade to the silver package.

    Thank you for support,

    Megan White

    Assistant Principal 

    KIPP Dream Prep

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    JotForm Support

    Answered by ashwin_d on September 21, 2016 at 11:49 PM

    Hello Megan,

    I see that you earlier sent us a message for non-profit discount and it was answered already:  https://www.jotform.com/answers/936248-Non-profit-education-discount

    Upon checking our records, it seems you have already applied for non-profit discount and it was approved from our backend team. You must have received an email confirming the non-profit discount approval. You need to sign in to your JotForm account and then click on the "Upgrade" button which you see in the email. Please check the screenshot below:

    Thank you!