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  • Profile Image

    The form is not available

    Asked by majawl on September 22, 2016 at 10:34 AM

     

    Hello,

     

    Today, we are getting this warning message very often. It's really unacceptable for us.

    http://prntscr.com/cl239x

     

    Please take a look and fix it asap.

     

    Thanks,

    Maja

    the form message thanks hello and
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 22, 2016 at 12:31 PM

    Hi Maja,

     

    Can you provide us more details regarding the issue you are encountering? May we know in what specific page do you encounter this error and how often do you encounter the issue so we can further investigate the issue?

     

    We will wait for your response.
    Regards.

  • Profile Image

    Answered by majawl on September 22, 2016 at 02:46 PM
    I sent you a screenshot of warning message. I don't know how often it
    happens. I noticed it by myself but my client will not call me. They will
    simple skip it. So it's not good for us.
    Here is the link of the form
    https://form.jotformeu.com/61974270229359
    Thanks,
    Maja
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 22, 2016 at 04:15 PM

    How many times have you noticed it? It looks like it was just a brief issue. I loaded your form, and it showed up without a problem.

  • Profile Image

    Answered by majawl on September 22, 2016 at 04:45 PM
    I told you that I'm not a user and I don't know how many times it happened.
    It's not the internal form so I don't have info about that. I opened it a
    few times today and I got 3 warning messages.
    If you don't see any issue, I hope it's okay.
    Thanks,
    Maja
    ...