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  • majawl
    Asked on September 22, 2016 at 10:34 AM

     

    Hello,

     

    Today, we are getting this warning message very often. It's really unacceptable for us.

    http://prntscr.com/cl239x

     

    Please take a look and fix it asap.

     

    Thanks,

    Maja

  • Chriistian Jotform Support
    Replied on September 22, 2016 at 12:31 PM

    Hi Maja,

     

    Can you provide us more details regarding the issue you are encountering? May we know in what specific page do you encounter this error and how often do you encounter the issue so we can further investigate the issue?

     

    We will wait for your response.
    Regards.

  • majawl
    Replied on September 22, 2016 at 2:46 PM
    I sent you a screenshot of warning message. I don't know how often it
    happens. I noticed it by myself but my client will not call me. They will
    simple skip it. So it's not good for us.
    Here is the link of the form
    https://form.jotformeu.com/61974270229359
    Thanks,
    Maja
    ...
  • David JotForm Support Manager
    Replied on September 22, 2016 at 4:15 PM

    How many times have you noticed it? It looks like it was just a brief issue. I loaded your form, and it showed up without a problem.

  • majawl
    Replied on September 22, 2016 at 4:45 PM
    I told you that I'm not a user and I don't know how many times it happened.
    It's not the internal form so I don't have info about that. I opened it a
    few times today and I got 3 warning messages.
    If you don't see any issue, I hope it's okay.
    Thanks,
    Maja
    ...