What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Option to pay a separate subscription fee for limited usage.

    Asked by sroyal on September 22, 2016 at 12:39 PM

    While I understand your need to make money,forcing me to pay on a monthly basis is s bad idea. I make three or forms a year and do not want to pay every month when I am not using JotForm.

    It seems to me that there should be an option to pay a separate fee for those of us who use JotForm on a limited basis. Paying for all the months that I don't use JotForm does not seem fair to me.



    This is a re-post of a comment on Upcoming Changes to JotForm Starter & Guest Plan Users: September 19, 2016

    JotForm all and fee
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 22, 2016 at 02:20 PM

    Hello Sroyal,

    You do not have to pay for entire year. Please note that it is possible to upgrade your plan to monthly subscription plan and cancel it anytime you want.

    The following guides should help you:

    How to upgrade account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Please check the screenshot below;

     

    The following guide should help you cancel your subscription:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Thank you!

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 27, 2016 at 12:08 AM

    Also, you are now able to archive your forms when you are not using them and the archived forms will not be counted towards your limit. You can always unarchive a form and make it active if you are not over the limit. So, if only 2 or 3 forms are active at a time, you should be able to stay on the free plan without any need to upgrade.

    We are also grandfathering existing forms. So, if you are not creating new forms you also don't need to upgrade.