- wdfwAsked on September 22, 2016 at 12:54 PM
I have established a free account to test your system out. I have tried to verify a couple different addresses to use as the reply to address in my forms. So far I have received no verification e-mail from the JotForm system. I know the JotForm system works as it did send me forgot password email and link within moments.
Please let me know if I am doing something incorrectly. Thank you.
- JotForm SupportBDAVIDAnswered on September 22, 2016 at 02:22 PM
Our mail logs shows that the verification codes, to setup your email address as your sender, have been sent:
Please check your spam/junks folder. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender. Here are our domain names:
Let us know if you need more help.