email confirmation image broken

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    socialcoachdesiree
    Asked on September 22, 2016 at 02:15 PM

    I have done the steps to have the email thank you with an image on another form but it is showing broken on clients but NOT on the test! 

     

    Desiree 

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    david
    Answered on September 22, 2016 at 03:21 PM

    I cloned your form to test it and the image is coming through in the autoresponder email:

    Depending on the email client, the images may or may not be shown by default.  The email does look to be properly configured to show you image.

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    Desiree  
    Answered on September 22, 2016 at 05:09 PM

    All of my subscribers did not get it I have asked each 

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    david
    Answered on September 22, 2016 at 06:37 PM

    Since your autoresponder is being sent from your address, it may be an issue with your address as the sender.  When sending from "noreply@jotform.com", the image is included.  Try changing the sender email to "noreply@jotform.com" to see if that allows the images to be included in the body of the email.