- socialcoachdesireeAsked on September 22, 2016 at 02:15 PM
I have done the steps to have the email thank you with an image on another form but it is showing broken on clients but NOT on the test!
- JotForm SupportdavidAnswered on September 22, 2016 at 03:21 PM
I cloned your form to test it and the image is coming through in the autoresponder email:
Depending on the email client, the images may or may not be shown by default. The email does look to be properly configured to show you image.
- DesireeAnswered on September 22, 2016 at 05:09 PM
All of my subscribers did not get it I have asked each
- JotForm SupportdavidAnswered on September 22, 2016 at 06:37 PM
Since your autoresponder is being sent from your address, it may be an issue with your address as the sender. When sending from "firstname.lastname@example.org", the image is included. Try changing the sender email to "email@example.com" to see if that allows the images to be included in the body of the email.