What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is your website so glitchy?

    Asked by cbarnum on September 22, 2016 at 02:48 PM

    We are using your website to edit forms we have made.  It seems like 1/3 of the time I use it, the website is glitchy and doesn't pull up the right way.  Could you please look into this and get it fixed?  Thanks.

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    thanks 3 and right
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    JotForm Support

    Answered by BDAVID on September 22, 2016 at 04:44 PM

    Try clearing your browsers cache. Also try adding "?noCDN=true" to the URL, so load and login into the following link: https://www.jotform.com?noCDN=true  

    If that works, it means that something is blocking the CDN servers on your side. Let us know if you have more questions.