Only 100 submissions

  • Profile Image
    Asked on April 22, 2012 at 11:09 AM

    Hi, I've gote the premium account with 1,000 submissions. When I look in at the menu "MyForms" there ist just 100 maximum submissions on the left (3 of 100 ist it now). Why do I just have 100 submissions??

  • Profile Image
    Answered on April 22, 2012 at 11:18 AM

    As of this writing your account has already been upgraded to the Premium subscription, can you try to relogin to your JotForm account? You should then see an increase in the submission quota. As of the moment your account is showing the following submission count: 3 of 1000 used

    Let us know if you are still having this issue.