JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see you are referring to the signature field on this form: http://www.jotform.ca/form/62655302729256
I don't seem to encounter any issues with the signature field. Are you experiencing any errors while signing the field? To input your signature, drag your cursor on the signature canvas or sign with your touch if using the form on mobile.
Please let us know if you are encountering further issues with the form.