- prowebsonlineAsked on September 23, 2016 at 09:44 AM
Last month i clicked the downgrade to starter as i am still in the process of building website so no need to spend the extra for Bronze but i have just been billed again.
I have logged into my account and it still shows i am on bronze even after downgrading last month
- JotForm Support ManagerJeanetteAnswered on September 23, 2016 at 11:11 AM
Very sorry for this inconvenience. I had cancelled and refunded this charge. You should not get further charges anymore.
- prowebsonlineAnswered on September 23, 2016 at 12:46 PMMany Thanks