What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you filter out IPs?

    Asked by kelliemorgan on September 23, 2016 at 02:05 PM

    The fact that I'm visiting our LP with our form on it is skewing the data. Is there a way to filter out my IP so it doesn't count these in the results?



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    JotForm Support

    Answered by Jim_R on September 23, 2016 at 03:57 PM

    When you said "so it doesn't count these in the results" are you referring to your Form Views count or your Form Analytics?

    If you're referring to FORM VIEWS, there's is no option to exclude or filter out IP addresses. It will be counted as a "view" once the form is loaded regardless of who viewed it. However, if you're logged in to your JotForm account and viewed a form associated with your account while you're logged in, and on the same browser, then it shouldn't be counted towards your FORM VIEWS.

    On the other hand, if you're referring to the FORM ANALYTICS, sorry but there's no way to exclude or filter out IPs for that as well.