What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade Credit

    Asked by DynamicEdgeRealty on September 23, 2016 at 02:44 PM

    Hi - I just downgraded back to free because we don't need so many monthly submissions, and it said the downgrade will be effective next June? No credit?  Please let me know.


    Thank you,


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    JotForm Support Manager

    Answered by Jeanette on September 23, 2016 at 04:42 PM

    Hello Eddie, I performed the pro-ration, and due to a glitch it seems the system made a full refund. So enjoy it  :)


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    Answered by DynamicEdgeRealty on September 23, 2016 at 04:46 PM
    Well thank you (and your computer system) very much!
    Best regards,
    [Eddie McGowan, Broker]
    Eddie McGowan
    Real Estate Broker | Attorney | Real Estate Instructor
    MLS Rules Enforcement & Technology Committees
    LIBOR Grievance & Bylaws Committees
    LIBOR Board of Directors, NorthEast Queens 2015
    DynamicEdge Realty
    6143 186th Street, Fresh Meadows, NY 11365