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    getting transaction is invalid when testing with paypal

    Asked by dotgirish on September 24, 2016 at 02:06 AM

    Validating my form 



    Error message:

    This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.



    My paypal is fine and cross checked what is going wrong, i couldn't find any thing specific , can you help?


    Not integrated into my website yet, but just checking directly with the above jotform link.



    Page URL:

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    JotForm Support

    Answered by liyam on September 24, 2016 at 10:21 AM

    Hello Girish,

    When you made the submission, was the process for payment done immediately or did you take time before making a payment? If so, can you try clearing your cache and try making a test payment again? The reason for this is because such error happens due to inconsistencies to session data from the browser and the web host of Paypal.

    If the problem persists after clearing the cache, please let us know.