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Information in the Jotform and impact on Paypal ReportAsked by LongfellowPTA on September 25, 2016 at 02:24 PM
I have a question, when I create a jot form for my PTA, I got the following paypal report that showed what was purchased. The challenge I had with the old form was that it did not not support customizable donation amount. So, I moved to a new form. The new form unfortunately, created a new problem on the reporting, it does not showed what is being sold in the report. Can you please help me fix the reporting problem?
ate Time Time Zone Name Type Status Gross Fee Net From Email Address Item Title 8/9/2016 19:43:21 EDT John Hale Shopping Cart Item Completed 25 firstname.lastname@example.org Membership (includes one student directory)
Date Time Time Zone Name Type Status Gross Fee Net From Email Address Item Title 9/15/2016 13:31:00 EDT KJ Lian Donation Received Completed 125 -3.05 121.95 email@example.com Description
Can you try updating the "Payment Box Sub Label" from your PayPal payment field wizard
and let us know if that solves your issue or not?