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LongfellowPTAAsked on September 25, 2016 at 2:24 PM
I have a question, when I create a jot form for my PTA, I got the following paypal report that showed what was purchased. The challenge I had with the old form was that it did not not support customizable donation amount. So, I moved to a new form. The new form unfortunately, created a new problem on the reporting, it does not showed what is being sold in the report. Can you please help me fix the reporting problem?
Old Form:
https://www.jotformpro.com/form/61925373423961?preview=true
ate Time Time Zone Name Type Status Gross Fee Net From Email Address Item Title 8/9/2016 19:43:21 EDT John Hale Shopping Cart Item Completed 25 claytor.hale@gmail.com Membership (includes one student directory) New Form:
https://www.jotformpro.com/form/62417763862968?preview=true
Date Time Time Zone Name Type Status Gross Fee Net From Email Address Item Title 9/15/2016 13:31:00 EDT KJ Lian Donation Received Completed 125 -3.05 121.95 kjlian@gmail.com Description -
Mike_G JotForm SupportReplied on September 25, 2016 at 5:15 PM
Can you try updating the "Payment Box Sub Label" from your PayPal payment field wizard
and let us know if that solves your issue or not?
Thank you.