What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to Cancel my account

    Asked by cdjpromos on April 23, 2012 at 11:01 AM

    Trying to cancel my account but they are telling me my user name and email address is incorrect.

    Please advise

    Page URL:

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    JotForm Support

    Answered by Goldo on April 23, 2012 at 11:21 AM

    I have canceled your monthly subscription. You will not be billed again. Account will stay premium until the paid period expires on May 3, 2012.

    Feel free to resubscribe at any time.