What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Square payments integration is not doing tax calculation.

    Asked by IMSABC on September 25, 2016 at 09:28 PM
    In test mode is not doing a tax calculation
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    JotForm Support

    Answered by Chriistian on September 25, 2016 at 11:59 PM

    I made a test form and integrated it with Square payments. So far during my tests it does seem like the tax is not being calculated in the total even though there is indeed a tax in the setup. Please allow me some time to investigate this further and I will let you know of the result once I am done testing. Thank you.

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    JotForm Support

    Answered by Chriistian on September 26, 2016 at 03:35 AM

    Apologies for the inconvenience. I have confirmed that there is an issue with the Tax setup of the Square integration.

    I will forward this issue to our developers for further investigation. We will let you know on this thread once the issue has been resolved. Thank you.

     

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    JotForm Support

    Answered by NeilVicente on October 03, 2016 at 04:21 PM

    Hi,

    This issue is now resolved. Please let us know if you have any other issues or concerns.

    Best regards,