JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Auto-Responder Email: How to send the email only when certain field has been edited?Asked by joelnisbett on September 26, 2016 at 10:30 AM
I have a form where people are registering for specific appointment time slots. When the form is initially submitted, I have it sending autoresponder confirmation emails which include the edit submission link. I'm looking for a way to send a new confirmation email if they select a new appointment time. I know I can have the email send again every time the form is edited, but what I need is a way to ONLY send an email if the appointment time is changed. If they edit any other personal information, I don't want them to receive another email. Is this possible?
Unfortunately, this is not possible at the moment, you can only send the email auto-responder when the submission is edited, but there is not a setting that will allow to send it only when certain field is edited.
If you want, we could escalate this thread to our second as a feature request, though do note that features may take some time to be available; however, we will make sure to let you know as soon as we receive news regarding the feature.
Please let us know, we will be glad to escalate it.