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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Auto-Responder Email: How to send the email only when certain field has been edited?

    Asked by joelnisbett on September 26, 2016 at 10:30 AM

    I have a form where people are registering for specific appointment time slots. When the form is initially submitted, I have it sending autoresponder confirmation emails which include the edit submission link. I'm looking for a way to send a new confirmation email if they select a new appointment time. I know I can have the email send again every time the form is edited, but what I need is a way to ONLY send an email if the appointment time is changed. If they edit any other personal information, I don't want them to receive another email. Is this possible?

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    JotForm Support

    Answered by Kevin_G on September 26, 2016 at 12:00 PM

    Unfortunately, this is not possible at the moment, you can only send the email auto-responder when the submission is edited, but there is not a setting that will allow to send it only when certain field is edited. 

    If you want, we could escalate this thread to our second as a feature request, though do note that features may take some time to be available; however, we will make sure to let you know as soon as we receive news regarding the feature. 

    Please let us know, we will be glad to escalate it.