- Stephanie KeithAsked on April 23, 2012 at 01:45 PM
- JotForm SupportidarktechAnswered on April 23, 2012 at 06:46 PM
Credit card payments are processed by our 3rd party payment gateway, Plimus. Here's what they say about the additional charge:
"Plimus processes all orders efficiently and securely though our wide international banking and payment processing network. Recently, we have seen some isolated instances where banks are charging buyers additional fees for credit card transactions by expanding the definition of "foreign transaction". These additional charges are based on new credit card association rules and regulations. They may be invoked for any number of reasons including the type and location of the credit card, the buyer, the issuing bank, the processor or the acquiring bank."
Please let us know if you have any further questions. Thanks!