What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upload form problem!

    Asked by valerioceniccola on November 25, 2010 at 05:41 AM

    Hi, i want to know why my upload form doesn't work...


    When i try to upload a file, it shows this message: 

    "Upload Error

    File could not be uploaded for some reason.

    Please go back and fix this"


    The files that i've tried to upload are smaller than 40 kb (and .txt, extension permitted), and the size permission is setup on 1024 kb...(so, it isn't a size problem,

    Can you help me?

    Thank you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 25, 2010 at 03:12 PM

    I looked at your account and I don't see a form with upload questions. What is the URL of the form?