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Clare MorganAsked on September 27, 2016 at 8:44 AM
To Whom It May Concern,
We have received the email below. We have not requested a downgrade and were on the bronze account. The only thing we believe has changed is that payment is no longer from Sue Sentances credit card and is now from a different card. Could you confirm our current status of this account please.
Kind Regards
Clare Morgan
Dear SueSentance,
Your JotForm account has been downgraded.
If you have not requested a downgrade this might have happened because your credit card expired.
Re-upgrading is quick and easy:
https://www.jotform.com/upgrade?username=SueSentance
Thanks for using JotForm,
JotForm Team
http://www.jotform.com/ -
Jeanette JotForm SupportReplied on September 27, 2016 at 11:21 AM