What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I try to change to Square as my payment method, I am advised that I already have a payment method selected, but I don't

    Asked by santabarbaratamales on September 27, 2016 at 09:36 AM


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    JotForm Support

    Answered by Kiran on September 27, 2016 at 11:42 AM

    I have checked your form and see that there is a purchase order field on the form which is not allowing to add Square payment. 

    You'll need to delete this field if you want to add Square payment to the form. When you delete this purchase order field, please make sure that you are selecting Yes to keep the products so that they can be added automatically to the Square payment field.

    Hope this information helps!