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johnsimersonAsked on September 27, 2016 at 10:33 AM
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Jeanette JotForm SupportReplied on September 27, 2016 at 12:56 PM
No, they won't be deleted, as you have less than 10 forms, but if you hit this number or any other limit (submissions, form views, upload space, storage, etc. ) which is established for a free account the forms will be disabled.
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johnsimersonReplied on September 27, 2016 at 1:46 PMOk how can i keep my account at the $19 plan
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Jeanette JotForm SupportReplied on September 27, 2016 at 1:49 PM
Sure, I've removed the downgrade flag, the subscription on Paypal is not yet canceled.
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johnsimersonReplied on September 27, 2016 at 2:46 PMAwesome nothing else i need to do?
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Jeanette JotForm SupportReplied on September 27, 2016 at 2:55 PM
No, you are all set, cheers!
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johnsimersonReplied on October 6, 2016 at 11:45 AMHi i got a notification today that i will be downgraded which i do not want
i want to stay with my bronze package can you confirm i will stay with
bronze please
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Jeanette JotForm SupportReplied on October 6, 2016 at 1:17 PM
We received a request that you were trying to cancel the subscription on PayPal, so we proceed to cancel. The account will get downgraded the 12th of October, so simply re-upgrade no later than noon on that day. Your forms won't be affected