What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please check my account

    Asked by G3Tech on April 23, 2012 at 08:04 PM

    I signed up as a premium user on an annual plan in December and I suddenly have a "free" plan.  ID=G3Tech.  Please set my status back to premium, I have forms coming in!



    Gregg Runkel

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    JotForm Support

    Answered by idarktech on April 24, 2012 at 01:35 AM

    Hi Gregg,

    I'm sorry about this. Your account should be fine now. Apologies for this inconvenience.

    Thanks for using JotForm!