What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Template looking weird

    Asked by nmcarlin on September 27, 2016 at 02:43 PM

    Hello, I chose a free template, but it is looking a little off and I can't fix some of the fields... For example, the NAME field, is adding first and last name, but the light grey boxes that are in it where they type, is overlapping the text.  The Phone Number field is adding two boxes to be filled out, which I don't want..And I don't want it to say "Company" and "Email" under the box that they fill out, because it is already on the side...

    Page URL:
    https://form.jotform.com/62574513639159

    Screenshot
    template name phone number fill
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    JotForm Support

    Answered by david on September 27, 2016 at 04:54 PM

    The theme applied to your form is quite detailed and caused certain fields to show differently only while editing the form.  If you view the form in your browser, it should show correctly:

    If anything does not show correctly when viewing the form in your browser, let us know and we will be happy to help get things adjusted.