What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm receiving blank emails from my forms

    Asked by rdagan6177 on September 27, 2016 at 03:37 PM

    im using your service for  years, today i start getting my forms blank.

    please fix it 

    Ran

    Screenshot
    blank forms blank emails
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    JotForm Support

    Answered by Welvin on September 27, 2016 at 05:55 PM

    I've fixed it by re-saving your form email settings. Please let us know if the issue persists.

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    Answered by rdagan6177 on September 27, 2016 at 06:46 PM
    This form works for years. No one change it why suddenly it stop working ?
    Sent from my iPhone
    ...
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    JotForm Support Manager

    Answered by Jeanette on September 27, 2016 at 10:45 PM

    The problem was caused by a glitch in our side, sorry about the inconveniences caused.