What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't get into my account.

    Asked by Alisa on September 27, 2016 at 07:53 PM

    I am trying to reset the password because it's not taking the password that I thought it was, but I am not getting a password set email even though it said it was sent.

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    JotForm Support

    Answered by jonathan on September 27, 2016 at 11:42 PM

    I have sent a reset password email to your email ###sa@li#####h.com (username  aholleron ) 

    Please check the email and follow the reset instruction.

    Let us know if still not resolve.