My Autoresponder doesn't work

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    ELS_PHILS
    Asked on September 28, 2016 at 01:51 AM
    hi good after noon i follow step by step in the link you gave but still my auto respond doesn't not working please help asap! https://form.jotform.me/62710344746455
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    beril
    Answered on September 28, 2016 at 03:21 AM

    I've checked your email logs for frbruno_09@yahoo.com. It seems [2016-09-28 01:43:42] Submission #350850615151292526 Form #62710344746455 FAILED to frbruno_09@yahoo.com from noreply@jotform.com via SENDMAIL

    To solve that issue, could you please revert the "Sender Email" setting to our default email service provider (noreply@jotform.com)?

    Here is the guide how to do that:

    First of all, you can remove the sender mail by the help of the following guide:

    https://www.jotform.com/help/241-How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings

    After that, you can create an autoresponder. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.