Getting empty notification email

  • robertacangini
    Asked on September 28, 2016 at 5:52 AM

    Good Morning.

    Today we received 3 empty mail. There were only the "form title" grey line. 

    i've logge into my account online and there is nothing in my form. What's happened?

    thanks

    Jotform Thread 943885 Screenshot
    Page URL: http://familiasrl.com/contatti.html
  • Irshad
    Replied on September 28, 2016 at 9:55 AM

    I am sorry, for the inconvenience. We were facing some technical issue, and because of that you received empty email. 

    Our Developers already fixed this issue, and now you will not get empty email for the new submissions. So please try to check it again. 

    If you still face the issue, please let us know, so our developers can do further investigation.

    Thanks for your patience.