What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with Jotform

    Asked by solafrik on September 28, 2016 at 07:00 AM

    Last night I received a Jotform request from a guest but the page was blank (did not have any content). I assumed this was something the guest had done wrong but this morning I received another Jotform from a different guest and this was also blank. Can you check for me why I am receiving blank forms from you.

    Page URL:
    www.hampsteadguesthouse.com

    Screenshot
    JotForm check different content
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    JotForm Support

    Answered by Rose on September 28, 2016 at 11:12 AM

    Sorry for this inconvenient situation. 

    This problem has already fixed. Could you please check it again and let us know if the issue persists.

    Waiting for your feedback for both case. 

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    Answered by lafhab2 on September 28, 2016 at 11:14 AM

    We experienced this issue also, Jotform you may state this is fixed but there appear to be other issues ongoing, we can't submit forms as we're getting 'temporarily unavailable' messages - this is probably related?

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    Answered by solafrik on September 28, 2016 at 11:46 AM
    Thanks for that Rose. I just sent forms from the website and they seem to be okay now. If any other problems arise, I’ll get back to you on this.
    Jim
    ...