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solafrikAsked on September 28, 2016 at 7:00 AM
Last night I received a Jotform request from a guest but the page was blank (did not have any content). I assumed this was something the guest had done wrong but this morning I received another Jotform from a different guest and this was also blank. Can you check for me why I am receiving blank forms from you.
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RoseReplied on September 28, 2016 at 11:12 AM
Sorry for this inconvenient situation.
This problem has already fixed. Could you please check it again and let us know if the issue persists.
Waiting for your feedback for both case. -
lafhab2Replied on September 28, 2016 at 11:14 AM
We experienced this issue also, Jotform you may state this is fixed but there appear to be other issues ongoing, we can't submit forms as we're getting 'temporarily unavailable' messages - this is probably related?
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solafrikReplied on September 28, 2016 at 11:46 AMThanks for that Rose. I just sent forms from the website and they seem to be okay now. If any other problems arise, I’ll get back to you on this.
Jim
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