Forms are getting disabled

  • Profile Image
    Asked on September 28, 2016 at 07:29 AM

    I created few forms and within few minutes they are getting disabled on their own

    can you please help?

  • Profile Image
    Answered on September 28, 2016 at 08:14 AM


    Your account was auto-suspended by our phishing filter because one of your forms has fields asking for username and password information.

    Please avoid getting username/password information on your forms to avoid being automatically suspended by our filters.

    As a gentle reminder, I'm pasting a snippet from our TOS:

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Just DELETE ALL the guilty fields and we'll have your account reactivated.

    We'll wait for  your response.