Forms are getting disabled

  • pftonlineorder
    Asked on September 28, 2016 at 7:29 AM

    I created few forms and within few minutes they are getting disabled on their own

    can you please help?

  • selen JotForm Developer
    Replied on September 28, 2016 at 8:14 AM

    Hi,

    Your account was auto-suspended by our phishing filter because one of your forms has fields asking for username and password information.

    Please avoid getting username/password information on your forms to avoid being automatically suspended by our filters.

    As a gentle reminder, I'm pasting a snippet from our TOS:

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Just DELETE ALL the guilty fields and we'll have your account reactivated.

    We'll wait for  your response.