What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded my account to storage plan but still see the out of space message.

    Asked by NealsYardDairy on September 28, 2016 at 08:48 AM

    We have been told we are running out of space, though I renewed this on 29/07/2016.





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    JotForm Support

    Answered by ashwin_d on September 28, 2016 at 12:04 PM

    Hello Clara,

    I did check your account and found that you have upgraded to storage plan which gives you unlimited submission storage. Since you have received 73 submission which is close to the submission limit of 100. That is the reason why you see the warning message. Please check the screenshot below for your account usages and limits:


    Thank you!