Problems with billing

  • Profile Image
    Gabriel Scherer Schwening
    Asked on September 28, 2016 at 02:22 PM

    Hi,

     
    I upgraded my account to a Silver subscription, but by a miskate I chose the yearly subscription fee. I want to cancel the amount billed in my credit card ($303.31) and switch to the monthly subscription, can you help me with that?
     
    Best regards,
    Gabriel
  • Profile Image
    Kevin_G
    Answered on September 28, 2016 at 07:11 PM

    I can see this is a duplicated thread, I can see one of our colleagues is already assisting to you on the other thread you opened, please take a look on this link to find the reply: https://www.jotform.com/answers/944497