What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What can I do to fix this?

    Asked by cebarringer on September 28, 2016 at 06:44 PM

    The users of my form are experiencing this:

    submit.jotform.us took too long to respond.

    and this

    This site can’t be reached

    submit.jotform.us took too long to respond.

    Try:

    Checking the connection Checking the proxy and the firewall

     

    ERR_CONNECTION_TIMED_OUT
    Page URL:
    https://form.jotform.com/62085365586162

  • Profile Image
    JotForm Support

    Answered by david on September 28, 2016 at 07:09 PM

    Forms should now be working once again.  We had a brief server issues that has been resolved.  If any forms are still not able to complete submissions, let us know and we will be happy to have a look.