What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please be noted that this support forum is our primary support and the threads are answered in the order they come in and assigned. Your question is already addressed on your other thread https://www.jotform.com/answers/944428. If you have any questions with this issue, we request you to follow-up on the other thread.