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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that an account is registered with the username bhccliff using this email address. You may try logging into your account using the username or email address. If you do not remember the password, you may reset the password from the login screen.
The password reset instructions will be sent to the account registered email address. Let us know if you need any further assistance. We will be happy to assist.