What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have an old account using the email shown. I don't remember my user name or password

    Asked by Cliff Collipriest  on September 28, 2016 at 07:11 PM
    name User Name shown email
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    JotForm Support

    Answered by Kiran on September 29, 2016 at 12:19 AM

    I see that an account is registered with the username bhccliff using this email address. You may try logging into your account using the username or email address. If you do not remember the password, you may reset the password from the login screen.

    The password reset instructions will be sent to the account registered email address. Let us know if you need any further assistance. We will be happy to assist.