My forms are not being submitted

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    quickshotvideo
    Asked on April 24, 2012 at 03:29 PM

    Hi - when I submit my form it does not go the email address I've supplied in the email settings. The auto responder does go to the correct email but it comes from a weird email address rather than the one specified in the email settings: eg: hello@lblivessl-322893389.eu-west-1.elb.amazonaws.com rather than hello@mydomain.com. This means the form sender can't reply to the auto responder and I don't get a copy of their form.

     

    Please help.

  • Profile Image
    Goldo
    Answered on April 24, 2012 at 04:56 PM

    Please try removing the current autoresponder setup and create a brand new one. This little trick works for me everytime. See if that helps.