What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended

    Asked by Michael Clark on April 24, 2012 at 05:15 PM


    I wasjust working on a form earlier today and now I can't login because my account has been suspended.

    I understand your filters are set to pick up any strange activity, so if you can let me know what has set off the filter, I will take care of it immediately.

    Please remove the suspension because I have a dealine to mee this afternoon.


    Thank you.


    - Michael

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    Answered by AtacanC on April 24, 2012 at 05:36 PM

    Michael, we apologize for any inconvenience this may have caused. I unsuspended your account and whitelisted your forms.

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    Answered by m4cl4rk on April 24, 2012 at 06:17 PM


    I was testing embedding javascript into the Free Text (HTML) field. That's probably what set off your filters. My scripts were very small and not harmful, but that might have flagged me.

    - M