What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    urgent plz ! our forms are disabled

    Asked by soleildesorphelins on September 29, 2016 at 12:51 PM


    our forms are disabled 

    is there any raison 

    very importnat for our non profit formulaire de parrainage des orphelins 

    thank you 


    Page URL:

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    JotForm Support

    Answered by david on September 29, 2016 at 02:28 PM
    I checked your forms and they look to be within our terms of use.  The terms credit card in the title of your form set off our phishing detector, which automatically suspended your account.  Since you are using a payment processor to collect payments, your form is OK.  I activated your account and whitelisted your form, it should no longer cause any trouble.