What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No longer able to receive notifications

    Asked by Circlepainting on September 29, 2016 at 05:39 PM

    Hi,

    For some reasons, our notifications has been stopped since July or August. Our visitors submissions have always been notified via: circlepainting@gmail.com for the form below:

    https://www.jotform.com//?formID=20494119704

    We have tried everything and simply can not understand why it stopped working.

    Thank you for your help,

    Tammy

    Circlepainting@gmail.com

     

    Page URL:
    https://www.jotform.com//?formID=20494119704

    receive to receive Submissions JotForm www stopped working
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 30, 2016 at 12:30 AM

    The email address was in the bounce list. Please read the guide below to prevent further issues.

    WHY I AM NOT RECEIVING EMAILS