What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to upgrade to silver plan.

    Asked by wazzupsoftware on September 30, 2016 at 04:26 AM

    Cant upgrade to silver plan. Please help

    Screenshot
    silver silver plan cant
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    JotForm Support

    Answered by ashwin_d on September 30, 2016 at 07:44 AM

    Hello wazzupsoftware,

    I did check your account and found that you have active premium bi-yearly subscription. Do you want to upgrade to silver monthly, yearly or bi-yearly subscription plan?

    Do get back to us on this and we will do the needful.

    We will wait for your response.

    Thank you!