JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your account and found that you have active premium bi-yearly subscription. Do you want to upgrade to silver monthly, yearly or bi-yearly subscription plan?
Do get back to us on this and we will do the needful.
We will wait for your response.