What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please help me get my password back

    Asked by loai on April 25, 2012 at 06:36 AM

    This is my username: loaibassam and i don't know the password or even the email. please help me get the password back or atleast give me the email used in that username.


    Thanks lot!


  • Profile Image

    Answered by gori-mathew on April 25, 2012 at 06:53 AM

    Hi Loai,

    We apologise for the inconveniences this issue has caused you. I have checked the account with the username you provided at it is; designers.studio@live.com

     Follow this steps on how account is reset incase you forget passord .You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email address (designers.studio@live.com) for the password.

    Hope you will find this information helpful.

  • Profile Image

    Answered by Neo Cortex on May 29, 2012 at 08:22 PM

    E-mail address is feeedback@hackermail.com

  • Profile Image
    JotForm Support

    Answered by idarktech on May 29, 2012 at 08:46 PM


    Have you tried my colleague's guide above? You should be able to reset your password by following that guide. Just make it sure you have entered the correct e-mail address that is associated to your account.

    If you're still having difficulties retreiving your password, do let us know. Thanks!