What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    field backgrounds overlapping other fields

    Asked by lumiarts on September 30, 2016 at 09:26 AM

    1) When I simulate error state, the background of some fields overlap other fields. Check the four bottom fields.

    Page URL:
    https://form.jotformz.com/62616721002646

    overlapping Backgrounds JotForm uploads height check
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 30, 2016 at 12:16 PM

    Looking at this issue it appears there's a notable problem with some of the formatting of two of your form fields causing it to display partially covered.

    It seems this problem is occurring due to some spacing issues with the labels that would normally be there for those fields being so close to each other but, please allow us some time to look into this more and then will respond as soon as we can with a possible resolution.

     

  • Profile Image
    JotForm Support

    Answered by KadeJM on September 30, 2016 at 02:24 PM

    I've found the problem.

    You had the label area that was still showing so I set that to hidden then readjusted the padding for the two fields and this has fixed the overlay issue.

    Updated Copy of your Form:   https://form.jotform.com/62734888363974   [Clone It!]

    And here's a screenshot with the requirements showing below but, you'll notice the issue is fixed and the fields are no longer covered up partially.