I cannot edit a proprietary jotform for my client, Cynthia Hanley. Can you help?

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    Doug Arnold
    Asked on April 25, 2012 at 09:29 AM

    Good morning!

    I cannot edit a proprietary jotform for my client, Cynthia Hanley. Can you help me figure out how to edit the form?

    Here is the form url:

    http://www.jotform.com/form/2870135871

     

    Thank you,

    Doug Arnold d/b/a The Graphic Solution Group, Mansfield, MA 02048

    508-339-8213 ¶ douglaswarnold@gmail.com

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    pinoytech
    Answered on April 25, 2012 at 01:28 PM

    Hi,

    All you need to do in order for you to edit her form is login to her account if you have the permission to access her account. Thats the only you can edit her form.

    If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

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    Doug Arnold
    Answered on April 25, 2012 at 01:54 PM

    Thank you, pinoytech,

    I was afraid you would say that. I don't know if she has that info. Is there any way to find out if that info is on file??


    Namasté,

    Doug

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    pinoytech
    Answered on April 25, 2012 at 02:00 PM

    what do you mean by info? Login information of her account? For privacy purpose, we can't give you more information about her account. I am sorry to tell you that.

    If she has the control of the email that being use to the account, she can check her email to see her login information in JotForm.