What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to upgrade mt account now, and the payment gateway isn't working

    Asked by mikymik38 on April 25, 2012 at 09:57 AM

    When you click the unpgrade now button, it doesn't work. 

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    Answered by AtacanC on April 25, 2012 at 01:17 PM

    We apologize for the delay. I've just checked your account and as far as i can see, it has been successfully upgraded to premium.